A leakage from toilet can still have multiple causes. We ask you to properly investigate the cause of your request, before filing a repair request.
1. Is the water overflowing because the drain is blocked?
When the sewer is blocked, the user (tenant) is always responsible for clearing the drains. He can do it by himself or hire a specialized plumber.
2. Leaking from valves, siphon or pipe fittings
It may be that the rubbers around the closing valve, siphon or pipe fittings have dried out and cause the leaking. Regular maintenance to the toilet is the responsibility of the tenant, so please replace these with our helpful instructions.