Helpdesk for tenants

Leakage » Leakage from outside walls / ceiling » Leakage from upstairs neighbor

Leakage from upstairs neighbour

Are you suffering from leakage through the ceiling or the inside walls, but are you not living in a top floor-apartment? The leaking water may be coming from the apartment of your upstairs neighbour. 

Before filing a request

We ask you to properly investigate the cause of your leak. Please contact your neighbour and try to pin point the cause together. Always be polite when asking your neighbours and bring them down to show what is happening in your apartment.

Is the leakage caused by water overflowing the bath or shower? Is the toilet leaking? Or the central heating boiler? Very often it occurs that the neighbour is just messy with the cleaning water.