Helpdesk for tenants


Almost all landlords require a security deposit. The deposit is a guarantee for the landlord in the event that the property is left damaged or if the tenant is in arrears with rent payments.

Make sure you keep a copy of your ‘check-in report’ and/or supporting photos as proof of the condition of the house when you moved in. You don’t want to be held responsible for damages you didn’t cause.

Within a certain period, stipulated in your rental agreement, a settlement of the deposit is made. Make sure your new address and bank account are known to the landlord.

Extraordinary situations:

  • If a house is furnished the landlord often requires a higher deposit.
  • Tenants who can’t show proof of (regular) income often are asked for a higher deposit.
  • Often there is a combined deposit “for all payment obligations arising from the rental agreement”. This means that the deposit is also a guarantee for other obligations such as energy charges, parking fees, unpaid rent or other matters such as professional cleaning should the apartment be dirty.